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?Are you a factory or trading company?
A: Yes,we are a factory. We provide one-stop service, including product design and development, production, marketing.
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?What's the MOQ?
A: Our MOQ is 1pc.
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?How about the quality of your products?
A: Our factory is supported by ISO9001, all of our products are comply with EN14604:2005/AC:2008, EN50291:2010 standards, our factory have also been certified with BSCI standard and most of our products have been certified as CE, RoHS, AS3786:2014 certifications.
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?Can i have a sample?
A: Yes, you can. Mixed samples are acceptable.
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?What is the lead time?
A: Sample needs 1 working day, mass production needs 5-15 working days, the specific time depends on the order quantity.
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?Do you offer OEM service, like design, research and develop，packaging and logo customization?
A: Yes, we support OEM service, including design, research and develop, customized boxes, manual with your language and logo on the product.
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?Can I make the payment via PayPal for a fast shipment?
A: Sure, we support both alibaba online orders and Paypal, T/T, Western Union offline orders as well.
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?How do you ship the goods and how long is the delivery time?
A: We usually use DHL,UPS, FeDex, TNT, or by sea. Generally speaking, it takes 3-7 days for express delivery and 30-45 days for sea transportation.
